Salon Surreal is an upscale full service salon located in the North Central Corridor, convenient to clients from downtown, Paradise Valley, North Phoenix & Scottsdale. We’re located on the Northwest corner of 16th Street & Glendale Avenue in the Squaw Peak Promenade. We have a reputation as one of the finest salons in the valley. Our upscale & cutting edge environment provides you creative interaction with highly trained and award winning professionals. Our continued advanced education & product knowledge classes provide our stylists, and aestheticians with the expertise to create the look & style that is best for you.
SALON UPDATE: 5/8/2020 As of today, our doors are open to greet you with an elbow tap or an air hug. I know many of you have questions as to how we will keep everyone safe and protected when you come in to Salon Surreal. Below is what we have put into place.
We are strictly following the guidelines and protocols that have been given to us from Governor Ducey, Arizona State Board of Cosmetology, and the CDC, for the health and safety of every single person who comes through our doors. Below you will find the protocols that we will be following and the expectations of you, our salon family.
When you’re here, you should know that:
Masks worn around the ear are required for staff and guests. If you are not willing or able to comply at this time, then we kindly ask that you reschedule to a later date.
If you arrive without a mask, we will ask you to reschedule.
We are limiting the number of people in the salon at all times.
We are cleaning and sterilizing our tools after each client.
We disinfect our stations and rooms after every service and treatment using a cleaner and disinfectant.
We store our implements, once cleaned, in Barbicide.
Our service providers will be washing their hands before and after every single client, using hand-washing protocol as set out by the CDC.
We disinfect our reception desk after every transaction and all door handles and high touch areas each hour throughout the day.
We request Apple/GooglePay/contactless transactions where possible.
We are checking temperatures of each service provider before they walk through the door to ensure your safety.
Hand sanitizer is located around the salon for use by stylists and clients alike. The nozzles cleaned and disinfected hourly.
For our clients:
When you arrive for your appointment please wait in your car and call the salon: 602.870.9190 to “CHECK IN” for your appointment. Once your stylist is ready for you they will walk outside to wave you in and greet you.
A No show or late cancelation fee may be assessed up to 100% of your appointment if you cancel with less than 24 hours notice.
We will ask you to wash your hands upon arrival to the salon.
In our spa, if you are receiving a treatment that requires you to take your mask off, you may do so in the treatment room only. You will be asked to replace the mask before exiting the room. Another option is to bring an additional mask with you to wear after your treatment.
Only the client receiving the service at that time will be allowed in the salon to keep within the strict guidelines for number of people in the salon. No guests allowed.
Children receiving services must be able to be able to be unaccompanied in the salon. The parent or guardian must remain outside and will be contacted when finished. The parent or guardian will then come in to complete check out while the child waits outside.
If you have a cold, a sniffle, a cough, fever or are feeling unwell, firstly, we are sorry to hear it! And secondly, we would ask that you kindly reschedule your appointment to when you are feeling well.
The health and welfare of every single person that comes through our doors is paramount to us. These protocols are temporary, and will be in place until we have word from the proper authorities that we may change them. We are so delighted that we will get to see your shining faces again very soon. Please do not hesitate to reach out if you have any questions. We appreciate your understanding and willingness to be patient during this time. And most of all, thank you!
We have curbside product pick up still available if you need to hold off coming in, but need products. In addition, you also have the option of purchasing R&Co products through our affiliate link, here: https://www.randco.com/?rfsn=3873841.f86a40.
R&Co has been doing weekly flash sales so follow us on Instagram for those updates: @SalonSurrealPHX.
We now also have an affiliate link with Olaplex, here: http://olaplex.com?aff=5157
In addition, we have a new gift card link available to purchase gift cards virtually for future services and product purchases that can be found on our website. We appreciate you all and know we will get through this together. Thank you!